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Email a record's holder

Send a copy of each reminder to the person or company a record belongs to, once they confirm their address, on the Business plan.

Last modified by Mikk Küttim · November 13, 2026

On this page
  • What a holder is
  • Add the holder's email
  • The holder confirms first
  • What the holder gets
  • Stopping the emails

What a holder is

Holder is an optional field on a record. It names who the record belongs to when that isn't the business: a crew member, or the sub whose certificate it is.

On the Business plan, the holder can get a copy of each reminder email for the records in their name. Solo and the free plan don't send holder copies.

Add the holder's email

  1. Open a record that has a holder.
  2. Find Also email with the holder's name, and type Their email address.
  3. Choose Send confirmation.

Any team member can do this. One address covers every record in your workspace with the same holder.

The holder confirms first

We email the holder one message asking them to confirm. Nothing else is sent there until they open the link and choose Confirm this address. The link expires in 7 days.

While you wait, the record shows that it's waiting for the address to confirm. Resend link sends a new link.

What the holder gets

After confirming, the holder gets a copy each time your workspace is emailed a reminder for that record. See how reminder emails work for the schedule.

The copy shows the record's name, type and expiration date, plus its number and issuer if the record has them. It never includes your notes, and it has no link into your ledger. If the holder's address is the same as your notification email, no second copy is sent.

While a payment has failed, nothing is sent to a record's holder. See fix a failed payment.

Stopping the emails

  • The holder can use the Stop them link in any copy, then choose Stop these reminders. Your workspace keeps getting its own reminders.
  • You can choose Remove beside the address on the record. The holder stops getting reminders for every record in their name.

To start again after a holder has stopped them, add their address again. They confirm again first.

Didn't answer your question?

Write to us and a person answers.

support@licenseledger.app
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Docs home

Getting started

  • Create your account
  • Add your first record
  • Send yourself a test reminder
  • Start from a trade's suggested records

Records and documents

  • Record types and fields
  • Attach a license, policy or certificate
  • Log a renewal
  • Records that never expire

Reminders

  • How reminder emails work
  • Change which days you're reminded
  • Change the notification email
  • Why a reminder wasn't sent

Import, export and calendar

  • Import a CSV or paste from a spreadsheet
  • Fix rows the import skipped
  • Export your ledger
  • Sync dates to Google, Outlook or Apple Calendar

Team and sharing

  • Invite teammates
  • Email a record's holder
  • Post reminders to Slack or Discord
  • Share a compliance page

Billing and account

  • What each plan includes
  • Switch or cancel a plan
  • Fix a failed payment
  • Turn on two-step verification

On this page

  • What a holder is
  • Add the holder's email
  • The holder confirms first
  • What the holder gets
  • Stopping the emails
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