Where reminders go
Every reminder for your workspace goes to one address, its notification email. Settings shows the current one under Reminders.
Change the address
- Open Settings and choose Manage in the Workspace section.
- Type the new address under Notification email.
- Choose Save changes.
If the address is the confirmed login of someone on your team, it takes effect at once. Any other address gets a confirmation link first, and the dialog says Workspace saved. Confirm followed by the address.
Confirm a new address
Whoever reads that inbox opens the email and follows the link. It opens a page titled Confirm reminder emails. Choosing Confirm this address finishes the change, and the page says Address confirmed.
The link works for 7 days and only once.
While it is waiting
Until the link is followed, reminders keep going to the old address. Settings and the Workspace dialog both show Waiting for confirmation with the new address.
Resend or cancel
Open Manage again. Under the address field you can:
- Choose Resend link to send a fresh link. The earlier link stops working. Use this when the link has expired.
- Choose Keep followed by your current address to cancel the change. With no confirmed address, the button reads Cancel change.
A workspace can send 5 confirmation emails an hour and 10 a day, and a single address can be sent 3 a day. Past that, the dialog asks you to try again later.
Check the new address
Once it is confirmed, send a test reminder from Settings to see an email arrive there. If nothing comes, see why a reminder wasn't sent.